Refund Policy

How refunds are handled when services are not delivered as agreed.

Refund Policy

This policy explains how refunds are handled if services are not delivered as agreed.

Eligible cases

• Failure to deliver within the agreed timeframe without valid reason.
• A documented dispute resolved in favor of the project owner.

Refund process

• A dispute is opened and reviewed through the platform.
• Once verified, the refund is processed according to the defined procedures.